A customer can ask for the refund only within 24 Hours of the purchase.
No Refund will be given to the customer for the purchase of any package made by the customer directly from the HGL Design website or through the affiliate link of the person who referred him to the HGL Design website after 24 Hours of purchase under any circumstances.
A payment gateway fee @ 2% of the paid amount and processing fee @5% of the paid amount will be deducted from the amount to be refunded.
Refund Request email must be sent to hgldesign5848@gmail.com within 24 hours of the purchase.
Refund Process:
Below process should be followed to get the refund….
1. Please send an email asking for a refund to hgldesign2020@gmail.com
2. Kindly send email from the registered email address only
3. Make sure to write the word “Refund” in the Subject Line
4. The refund request email must be sent within 24 hours of the purchase, if not the refund cannot be processed
5. After sending the email, it will take 3 working days to process your refund. So please wait for 3 Working days to get the response.
6. Please do not send multiple emails, the system may spam your email address and block.
7. After your Refund is processed, you will get the confirmation in email.
8. It will take another 3 working days after the Refund process to get credit in the Source Bank Account.
9. The refund amount will only be credited in the same Bank Account / Card / Wallet from which you made the payment